Give the gift they want. Emailing a Gift Card from west elm makes the perfect gift.
General Shipping Information
Most purchases are shipped from our Distribution Center by UPS, to arrive in your home within 5 business days of order receipt.
Shipping Rates
The shipping rate varies depending on your order total and shipping options
View Shipping Rates and Options
Rush Delivery Available
For an extra charge of $15 per address, we can arrange for rush delivery to most destinations.
Return Policy
We take great pride in the quality of our merchandise. If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving the order for a full refund of the merchandise cost. After 30 days, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on final-sale merchandise, monogrammed/personalized items or on items damaged through normal wear and tear. We regret that we do not give price adjustments on previously purchased items.
For further assistance please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com
Items are shipped using our Standard Parcel service and delivered by Canada Post or Purolator. For a reduced rate, select items may receive Doorstep Delivery (no room placement or assembly).
If having the item delivered into your home as White Glove, it will be brought in by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice and fully assembled. (Doorstep Delivery does not include room placement or assembly)
You can return eligible items within 30 days of receiving an order. Made-to-order items are not eligible.
Item | Price | Delivery Surcharge |
---|---|---|
west elm Gift Card, CAD $25 |
$25
|
$0 |
west elm Gift Card, CAD $50 |
$50
|
$0 |
west elm Gift Card, CAD $75 |
$75
|
$0 |
west elm Gift Card, CAD $100 |
$100
|
$0 |
west elm Gift Card, CAD $150 |
$150
|
$0 |
west elm Gift Card, CAD $200 |
$200
|
$0 |
west elm Gift Card, CAD $250 |
$250
|
$0 |
west elm Gift Card, CAD $500 |
$500
|
$0 |