DETAILED SPECIFICATIONS
CARE
Pre-test the products in an inconspicuous area. Surface Cleaner: Spray onto the surface and clean using the cloth provided. Once the surface is clean, rinse any excess residue left.
Preservation Treatment: Once applied, will protect your natural stone surface from absorbing any water or oil-based substances. Certain natural stones (marble, limestone) will remain sensitive to acidic etching. We recommend applying a coat every 6 months on areas of high use. Wipe spills immediately.
Stain Remover: Removes heavy-duty ingrained dirt and scuff marks and will prevent mould and mildew staining. Allow product to work on soiled areas for 3-5 minutes. Always remove excess residue.
FRONT DOOR DELIVERY
With Front Door Delivery, your item ships from our Distribution Center by UPS and arrives to your home within 4-5 business days of order receipt.
PICK UP IN STORE
Select items are eligible for pick up at your local store. In-stock items can be picked up 2 hours after your order is placed at no additional cost. Eligible non-stocked items can be Shipped to Store for a reduced flat-rate shipping fee, starting as low as $19.99 (on orders up to $399). Please refer to the item dimensions to ensure the product will fit in your vehicle. Visit our Shipping Information Page for more information.
UPS STANDARD DELIVERY + PROCESSING CHARGES
The shipping rate varies depending on your order total and shipping options. Visit our Shipping Information Page for more information.
Add $8.50 for each gift wrap. For next day delivery, add $26.00 per address. Items shipped directly from the manufacturer and oversized items are not eligible for next day delivery.
NEXT DAY DELIVERY + PROCESSING
For an extra charge of $26.00 per address, within the contiguous 48 states, we can arrange for next day delivery to most destinations. If we receive your order by 6pm PT Monday through Friday, you'll receive your order the next business day; orders placed on Friday after 6pm PT through Sunday will arrive on Tuesday. Note: Next day delivery service is not available for out-of-stock items, personalized items or for items shipped directly from the vendor.
EASY RETURNS
At West Elm, we take great pride in the quality of our merchandise. With valid proof of purchase, most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value. Items that aren’t eligible for return are:
For full details, please visit our Returns Page.
| Item | Price |
|---|---|
| Marble and Stone Care Kit | No Longer Available |